There are many who do not finish seeing e-commerce as a safe way to acquire their products. And this is possible thanks to initiatives such as the one carried out by trustworthy rubberloft.com, online stores. Under this philosophy, online fashion has launched its secure online shopping guide through which it offers consumers the rights they have when buying any product in this category online. A guide that aims not only to publicize the rights of consumers but also wants to solve their doubts by addressing different problems that may arise when buying clothes or shoes online.
What are the steps that you should know?
The guide focuses on the fashion sector since it is one of those that are experiencing a greater boom in e-commerce. It should be noted that, as we have already said, it is a first manual since the intention is to make new editions according to different sectors.Before buying in any online store, you must ensure that all the company’s data appear.Do not buy any product without first knowing all the characteristics of the same as well as the available forms of payment and the methods of return.The online store should inform you as soon as possible of the lack of stock and allow you to change the order as well as the money back.
Do not finalize an order without knowing the full price including VAT as well as additional costs.The store must notify you in case you do not meet the delivery deadline and offer a new one.If the delivery period plays a fundamental role (Valentine, for example) and has not been fulfilled, the company has to return the money.If you have purchased a garment through the internet and pick it up at a physical store, once there you can try it and decide if it takes it, returns it or changes it.You can return a garment or footwear as long as they are not customized or made to measure. Of course, underwear or hair accessories are not changed for hygiene reasons.
Are you online shabby?
In case of a return, you have 14 calendar days to tell the company you want to return it and another 14 to send it.To get this information to the store you can do it through a form or any other means that has been provided.In case of return, you do not have to claim reasons and the period starts from the day you received the product.When returning a product, you only have to pay the shipping costs if the company has indicated this before making the purchase.